Privacy Policy for CashBTCpay.com

Effective Date: 14/11/2024

CashBTCpay is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our platform and services. By using CashBTCpay, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information to provide and improve our services, including:

1.1 Information You Provide Directly:

• Users: Name, email address, phone number, payment details, and identity verification documents (for KYC).
• Agents and Merchants: Business name, contact details, bank account information, and transaction history.

1.2 Information We Collect Automatically:

• Device information (IP address, browser type, operating system).
• Transaction data (amounts, dates, currencies, and recipient details).
• Usage analytics to enhance platform performance.

1.3 Information from Third Parties:

• Verification data from financial institutions or compliance partners.

2. How We Use Your Information

We use the information collected to:

• Provide secure payment services to users, agents, and merchants.
• Verify identities and prevent fraud.
• Process transactions, withdrawals, and deposits.
• Improve user experience through analytics and support.
• Comply with legal obligations and regulatory requirements.

3. Sharing Your Information

We only share your information as necessary to provide services or comply with the law.

3.1 Third-Party Service Providers:

• Payment processors, banks, and financial institutions.
• KYC and AML verification services.

3.2 Legal Compliance:

• Government agencies or law enforcement upon valid request.

3.3 Business Transactions:

• In case of mergers, acquisitions, or other business transfers, your information may be shared with the relevant entities.

4. Data Security

We implement robust security measures to protect your data, including:

• Advanced encryption protocols for data transmission and storage.
• Two-factor authentication (2FA) for account access.
• Regular security audits and vulnerability assessments.

5. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to legal or contractual obligations.
• Restriction: Limit how we use your data.
• Portability: Request your data in a portable format.

To exercise these rights, please contact us at info@capablanca.digital.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Cookies and Tracking

CashBTCpay uses cookies and similar tracking technologies to enhance your experience.

• Essential Cookies: Required for the platform to function.
• Analytical Cookies: Used to analyze platform usage and improve performance.

You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and significant updates will be communicated to registered users.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:
Email: info@capablanca.digital
Address: Harju maakond, Tallinn, Lasnamae linnaosa, Lootsa tn 2a, 11415

By using CashBTCpay, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.